Features

  • Very cost effective solutions tailored to your needs
  • Services hosted in State of the Art Data Centre(s)
  • Various DR options available
  • Fully Managed Infrastructure and environment
  • Proactive Applications Management and Support
  • Flexible Take on approach – new equipment, our equipment, your equipment, spare equipment – many ways to get best value
  • Service Level Agreements tailored to client needs
  • High Availability, excellent incident response and resolution – measured and reported against SLA 
  • Responsive Help Desk (Meritec ServicePoint) and web enabled call logging and monitoring. 
  • Virtualised and non-virtualised platforms

Service Take On

  • Tried and Tested methodologies
  • Tight control of Take On projects (through effective and pragmatic use of PRINCEII)
  • Excellent record of achieving (or exceeding) targets
  • Flexible approach to keep costs down
  • We ensure excellent communications with client team throughout
  • Utilise shared Project and Service document area (version controlled) to ensure effective access to all documentation

Data Centres

  • 10 MW of power delivered to a dedicated sub-station
  • Internal and external CCTV systems with 24x7 monitoring and support
  • FM200 Fire suppression and VESDA smoke detection system
  • High speed resilient internet access with fully triangulated network for resilience
  • 550KVA Fully maintained generator UPS N+1
  • N+1 air-conditioning units, Electronic key access system and full audit trail of movement
  • Perimeter security monitored 24x7x365


Other Services

MDS provides a wide range of IT services and solutions to deliver performance improvement and save money for our customers in the public and private sectors.